Managed Voice Services

Say Goodbye to On-Prem PBX. Say Hello to Cloud-Managed Voice.

Ditch the downtime, complexity, and cost. With Cisco Webex Calling fully managed by Bullfrog Group, your business gets crystal-clear voice and white-glove support.

Why Choose Managed Voice Services?

☁️ Cloud-Based Phone System

No hardware headaches. Webex
Calling runs in the cloud with
enterprise reliability.

🔄 We Handle Everything

From provisioning and porting
to updates and support, it’s
fully managed.

🎯 Call Quality You Can
Count On

Carrier-grade voice with end-to-end monitoring and troubleshooting.

What’s Included in Managed Voice Services

✅ Cisco Webex Calling

Cloud-based PBX with call routing, voicemail, auto attendants, and call queues.

✅ Device Management

Desk phones, headsets, and
softphone apps managed remotely.

✅ Porting & Setup

We migrate your numbers and
configure your environment—zero downtime.

✅ User Training & Support

Easy onboarding, live support, and
help desk access.

✅ Monitoring & Reporting

Monthly reports on usage, quality,
and call trends.

✅ Priority 24x7 Support

Dedicated access to technical experts 24x7x365.

Built for Growing Businesses Like Yours

🛡️ Secure voice with end-to-end encryption, compliance, and backup options

⚙️ Works seamlessly with Microsoft 365, Google, and CRM integrations

💼 Perfect for hybrid teams, multiple sites, and call-heavy environments

Why Bullfrog Group + Cisco Webex?

🚀 Trusted Cisco Partner
Deep expertise in deploying and managing Cisco Secure solutions.

🔁 Fully Managed = You Focus on Business
We handle updates, alerts, policies, and responses. You stay focused.

📈 Scalable for SMBs & Mid-Market
Start with one site, scale as you grow.

🇺🇸 North America–based support
Domestic support for both US and Canada.

From Our Customers

Moving to Bullfrog’s Managed Voice with Webex Calling was the best tech decision we made. It just works, and they handle everything. – Josh Coffman, IT Director, Mid-Size Bank

📅 Get a Free Collaboration Assessment
& Demo of Webex Calling

Your Collaboration Assessment Includes:

1. Current Phone System & Collaboration Tools Audit
What system are you using today (on-prem PBX, Teams, RingCentral, etc.)? Number of locations, users, and remote employees. Identify collaboration gaps (voice, messaging, meetings, devices)

2. Calling Infrastructure Review
SIP trunks, PRI, or analog lines in use? Extension structure, auto attendants, call queues. Voicemail, call recording, and hunt group setup. E911 compliance status

3. Meetings & Messaging Environment Check
How are meetings currently handled (Zoom, Teams, Webex, etc.)? Internal vs. external messaging tools. Are tools integrated or fragmented?

4. Device & Endpoint Compatibility Scan
Phones, headsets, room systems, mobile apps in use. Compatibility with Cisco Webex devices or desk apps. Gaps in coverage or outdated hardware

5. Cloud Readiness & Licensing Needs
Internet bandwidth check for cloud voice/video. Single sign-on (SSO) and identity provider review. Licensing options (Webex Calling, Webex Suite, hybrid models)

6. Collaboration Roadmap & Recommendations
Customized transition plan to Cisco Webex Calling. Estimated cost savings vs. current solution. Timeline for rollout (pilot, phased, full)

📊 Deliverable: Executive Summary Report
You’ll receive:
• Current-state snapshot
• Identified gaps and risks
• Migration plan and Webex deployment options