Universities Need More Than a Phone System

Modernize Student, Faculty, and Staff Communications with Cisco-Powered Collaboration

Bullfrog helps higher education institutions improve the student experience, modernize communications, support hybrid learning, and prepare for AI-powered engagement.

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Trusted Technologies by Cisco

Webex Calling | Contact Center | Meraki | DUO

Bullfrog by the Numbers

15,000+

Active Customers

Rely on Bullfrog every day

25+

Years of Experience

Providing collaboration solutions

US & CA

Customers

Across the US & Canada

Cisco Preferred

Webex Preferred Partner

The Challenge

Higher Education Expectations Have Changed

Students compare university experiences to the best digital experiences they receive elsewhere.

Common challenges include:

Admissions & Enrollment

* Long hold times
* Missed calls
* Staffing Shortages

Student Services

* Fragmented channels
* Repetitive inquries
* Staffing Shortages

IT Departments

* Aging PBX systems
* Multiple platforms
* Budget pressure

Faculty & Staff

* Hybrid work requirements
* Collaboration challenges
* Device mgmt complexity

The Student Journey

Every interaction shapes the student experience.

Modern communications platforms help ensure students receive timely responses and consistent support throughout their journey.

Cisco + Bullfrog

Why Universities Choose Cisco Collaboration

Modern communications platforms help ensure students receive timely responses and consistent support throughout their journey.

National Expertise. Personal Service.

Bullfrog Advantage

Most institutions have never heard of Bullfrog...that changes once they see how we work.

What Makes Bullfrog Different?

✓ Cisco-focused specialists
✓ 100% North American support
✓ Proven remote deployment methodology
✓ Subscription-based modernization approach
✓ Experience supporting organizations across the United States and Canada
✓ Executive-level guidance from a CCIE-led team

AI Student Journey

Preparing for the Future of Student Engagement

Today’s students expect:

✓ Instant responses
✓ Self-service options
✓ Personalized experiences
✓ Digital-first engagement

Cisco AI helps institutions:

✓ Reduce call volumes
✓ Improve service levels
✓ Extend support hours
✓ Enhance staff productivity

Bullfrog Customers

Across industries, teams trust Bullfrog to make communication simpler, smarter, and more connected.

About Bullfrog

Bullfrog Group is a North American technology services provider specializing in Cisco collaboration, cloud communications, contact center, networking, security, and managed services.

For more than 25 years, Bullfrog has helped organizations modernize how they communicate, collaborate, and engage.

Supporting customers throughout the United States and Canada. Headquartered in Michigan, with offices in Troy, MI and Toronto, ON.

Ben Rife, President/CEO

✓ Cisco CCIE #5886
✓ 3 x INC 5000 Award Recipient
✓ 1 x 2 Comma Club Award
✓ 7 Year Term - Cisco Small Business Board
✓ Henry Ford Community College Board
✓ Best Selling Author of Hyper Grow Your Business & Cloud Calling Secrets